Ara.so vs Telehealth Note Takers: Virtual Visit Documentation
Virtual visits exposed the limits of remote scribes. We contrast them with Ara's native telehealth mode.
Remote scribes slow visits
Clinicians wait for the scribe to join, re-explain background, and double-check chat tools for clarifications. Patients wonder who the extra person is.
Any scheduling delay leads to solo visits without documentation help.

Ara embeds into virtual care
We mirror audio from your telehealth platform (Zoom, Doxy, Amwell) straight into Ara with one click. Providers see the transcript building live, flag moments, and export structured summaries when the call ends.
Since no third person is on the call, patient trust stays high and privacy reviews are simple.
- Use the same scribe whether you are at home or in clinic.
- Calendar-based routing launches Ara automatically at appointment start.
- Notes land in the EHR before the next video visit begins.
| Feature | Ara.so | Remote Scribes |
|---|---|---|
| Privacy | No extra person | Third-party present |
| Reliability | Always on | Connection/Scheduling issues |
| Cost | Flat rate | Hourly/Per-visit |
| Patient Comfort | High | Low (Stranger in call) |
Proof points
Groups running 60% virtual visits saw chart completion improve by 25 minutes per encounter when switching from remote scribes to Ara's ambient mode.
Key takeaways
- Telehealth scribes add friction for clinicians and patients.
- Ara.so plugs into the audio feed directly, so nobody else has to join.
- Better completion times and cleaner privacy posture.