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TelehealthOperations
Jan 30, 20246 min read

Ara.so vs Telehealth Note Takers: Virtual Visit Documentation

Virtual visits exposed the limits of remote scribes. We contrast them with Ara's native telehealth mode.

Give virtual providers the same ambient help as in-clinic teams.

Remote scribes slow visits

Clinicians wait for the scribe to join, re-explain background, and double-check chat tools for clarifications. Patients wonder who the extra person is.

Any scheduling delay leads to solo visits without documentation help.

Remote scribes slow visits

Ara embeds into virtual care

We mirror audio from your telehealth platform (Zoom, Doxy, Amwell) straight into Ara with one click. Providers see the transcript building live, flag moments, and export structured summaries when the call ends.

Since no third person is on the call, patient trust stays high and privacy reviews are simple.

  • Use the same scribe whether you are at home or in clinic.
  • Calendar-based routing launches Ara automatically at appointment start.
  • Notes land in the EHR before the next video visit begins.
FeatureAra.soRemote Scribes
PrivacyNo extra personThird-party present
ReliabilityAlways onConnection/Scheduling issues
CostFlat rateHourly/Per-visit
Patient ComfortHighLow (Stranger in call)

Proof points

Groups running 60% virtual visits saw chart completion improve by 25 minutes per encounter when switching from remote scribes to Ara's ambient mode.

Key takeaways

  • Telehealth scribes add friction for clinicians and patients.
  • Ara.so plugs into the audio feed directly, so nobody else has to join.
  • Better completion times and cleaner privacy posture.